Responsible Gaming

Gambling Should Be Entertainment

At Betzillo on karen.org.au, we believe gambling should only ever be a form of entertainment. It is never a reliable way to earn money or solve financial problems. Please gamble only with money you can afford to lose, and only for fun.

Age Verification

You must be at least 18 years of age (or the applicable legal age in your jurisdiction) to use Betzillo. By accessing our website, you confirm that you meet this requirement under Australian law and local regulations.

Warning Signs of Problem Gambling

If you recognise any of the following signs in yourself or someone else, problem gambling may be developing:

• Chasing losses by gambling with increasing amounts of money
• Spending more time or money on gambling than intended
• Hiding gambling activities or lying about the extent of gambling
• Neglecting family, work, or other important responsibilities due to gambling
• Borrowing money or using savings to fund gambling
• Feeling anxious, irritable, or depressed when not gambling
• Difficulty controlling or stopping gambling despite wanting to
• Using gambling to escape problems or relieve stress
• Others expressing concern about your gambling habits

Self-Help Tools

Betzillo provides tools to help you maintain control of your gambling:

• Deposit Limits: Set a maximum amount you can deposit within a chosen timeframe
• Loss Limits: Set a maximum amount you are willing to lose
• Reality Checks: Receive notifications during play to remind you how long you have been gambling
• Self-Exclusion: Temporarily or permanently exclude yourself from Betzillo and linked operators

If you wish to access these tools, please contact our customer support team or log into your account settings.

Support Organisations

If you are struggling with gambling, professional help is available. The following organisations provide confidential support:

• Gambling Help Online (Australia)
  Website: www.gamblinghelponline.org.au
  Free counselling and support services for people in Australia affected by problem gambling
• GamCare (United Kingdom)
  Website: www.gamcare.org.uk
  Free, confidential support and information about problem gambling
• GamStop (United Kingdom)
  Website: www.gamstop.co.uk
  National self-exclusion scheme for online gambling
• Responsible Gambling Council (Canada)
  Website: www.responsiblegambling.org
  Information and resources for responsible gambling
• National Council on Problem Gambling (United States)
  Website: www.ncpgambling.org
  Help line: 1-800-522-4700
  Confidential support and referral services

Need Help?

If you believe you may have a gambling problem, please reach out for support immediately. Help is available and recovery is possible. Contact one of the organisations listed above or speak to a trusted friend or family member about what you are experiencing.

Your wellbeing is important to us. Seek help today.